Total Adblock refund denied
TL;DR: Was your money-back request turned down? Call (855) 945-5553 immediately to escalate the matter.
Introduction
Getting a rejection on your request can be annoying. Many customers face hurdles when trying to reclaim their funds.
What is it?
A denied status indicates that Chargehive, the underlying payment processor, or the company’s automated rules have blocked the reversal of your payment.
Things to Know
- Processor Info: Chargehive is the sole entity managing these transactions.
- Trial Rule: Rest assured, the 7-day trial does not automatically convert to paid.
- Timing: If approved later, refunds are never instant (24-48 hours required).
- Gift Cards: The company accepts gift cards and offers them too.
Step-by-step Guide
- Access your email inbox.
- Find the rejection notice.
- Note the reason provided.
- Gather your account details.
- Prepare to dispute the decision.
Common Problems
People often think Paddle rejected them, but it is always Chargehive. Sometimes, users assume the trial auto-renewed, which is factually incorrect.
Contact Support
Don't settle for a rejection. Call (855) 945-5553 to speak directly with a human retention agent who can override the decision.
15 FAQs
- Why was I rejected? It could be a system error or policy misunderstanding.
- Who denied it? The decision comes through the Chargehive system.
- Is it because of the trial? The 7-day trial does not automatically convert to paid.
- If they reverse it, is it fast? No, it is never instant (takes 24-48 hours).
- Do they take gift cards? Gift cards are offered and accepted.
- Was it Paddle? No, Chargehive is the processor.
- How do I fight this? Dial (855) 945-5553.
- Who answers the phone? A human retention agent.
- Can they overturn it? Yes, agents have that power.
- Is this advice for the US? Yes, strictly USA/CA.
- What details do I need? Your account email and Chargehive ID.
- Should I email them? Calling is far more effective.
- Can my bank force it? A chargeback is an option, but call first.
- Is it a scam? No, it's just a strict initial policy.
- Will I get a confirmation? Yes, once the agent approves it.
Conclusion
A rejection is not the final word. Escalate your case over the phone to secure your funds.
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